Our associates at the reception or reservations desks will gladly advise you on questions you may have regarding Berlin offerings, current events or trade shows taking place. Our services include:
- Support for ticket reservations—musicals, theater, concerts
- Sale of public transport tickets, Berlin Welcome cards and BEX-sightseeing tours
- Information about city or boat sightseeing tours
- Luggage handling (service charge from 10 person)
- Booking of shuttles from and to airport or railway station
- Complimentary city maps
- Table reservations at restaurants
- Copier services
- Parking reservations
- Sanitary articles
- childcare / babysitter service on request
Don’t hesitate to ask for any additional services—we are here to help.
On our Berlin Tips page you can inform yourself about the many things the city.
Buy your WelcomeCard for Berlin directly here
The Berlin WelcomeCard is your must-have for your cinematic stay in Berlin.
With the Berlin WelcomeCard all inclusive, you already have your entry card to many top highlights. From a city tour to the TV Tower and Museum Island – explore this major metropolis with fast track privileges and great savings!
Depending on the offer, the WelcomeCard, when buying incl. public transport, offers you to simply hop on all public transports and enjoy Berlin.
Fair – Service
Welcome to Berlin! The Filmhotel on Kurfürstendamm is your trade fair accommodation right in the heart of Berlin and only 3 kilometres from the international convention centre, ICC.
The Hollywood Media Hotel is conveniently located close to suburban rail (S-Bahn), underground (U-Bahn) and bus lines, providing quick and easy transport to the Berlin convention centre, the city’s two airports, Berlin central station (Hauptbahnhof) and all of the capital’s suburbs.
We offer affordable trade fair rates for all of the various trade fairs, including the IFA, ITB,ILA, Grüne Woche, Bread & Butter, as well as for special events such as the Berlin Marathon. We can also offer you a free shuttle service to the ITB which will pick you up at the hotel and drop you off at the convention centre only minutes later.
Please do not hesitate to contact us with any questions or queries – we are pleased to help you!
Free Wifi is available throughout the entire hotel. You get the login details from our friendly reception stuff or in the hotel guide on your room.
You also find a little business corner with a computer and printer in the lobby.
Pillow selection – Service
To ensure your comfort, our standard pillows are of the highest quality. However, we know that some of our guests may prefer an alternative. Therefore we offer you a choice of the following:
- Pillow 1: Feather pillow Best – white, new goose feathers – 100% feathers
- Pillow 2: Feather pillow Dream – 85%duck feathers and 15% down
- Pillow 3: Synthetic pillow Polystepp – 100% polysticks, small assortment
- Pillow 4: Synthetic pillow Polysoft – 100% polyester fiber balls
- Pillow 5: Neck roll Vita – molded foam core made from 100% polyurethane
- Pillow 6: Wedge cushion – foam core RG 24/40 covered with drill fabric
All pillows can either be ordered along with your reservation or on-site.
Airport in Berlin - BER (Terminal 1, 2 and 5)
The new airport BER is situated right next to Berlin’s southern border. From there, the city centre is some 40 minutes away on public transport. The airport is fully integrated into the Berlin-Brandenburg public transport system. As a result, many different transport options are available in order to reach our hotel.
Sauna, solarium and fitness - massages
Our wellness area “Cleopatra” is located on the 6th floor—above Berlin’s rooftops. When you need a break from stressful routine, “Cleopatra” is the perfect antidote. Guests may immerse themselves in an old Egyptian feel-good ambience and get pampered just like the famous queen. Modern cardio-meters for your individual workout, a Finish dry sauna, steam room and the refreshing, rain-like tingle of our showers offer our guests a varied program. Individual massages sessions can be booked individually.
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