Reviews

Es war alles in Ordnung.

Lieber Gast, vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und gerne wiederkommen möchten. Wir würden uns freuen, Sie bald erneut bei uns begrüßen zu dürfen. Herzliche Grüße aus Berlin, Laura vom Hollywood Media Hotel Team

Dear Guest, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue providing the best possible experience for our guests. We hope to welcome you back again soon! Best regards from Berlin, Laura & the Hollywood Media Hotel Team

Nice room, kind staff at front desk. Unfortunately very rude manager regarding dispute over parking, not backing what front desk had agreed.

Dear Guest, Thank you for your feedback and for highlighting the kindness of our front desk team and the room. At the same time, we are very sorry to hear about your descriebed experience regarding the parking situation. This is certainly not the impression we want to leave with our guests. We take your comments seriously and will review the situation internally to ensure better communication and consistency in the future. We truly appreciate your feedback and hope to have the opportunity to welcome you again. Best regards, Laura & the Hollywood Media Hotel Team

Pleasant

Dear Guest, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue providing the best possible experience for our guests. We hope to welcome you back again soon! Best regards from Berlin, Laura & the Hollywood Media Hotel Team

Second visit in a year and this time the experience was not good. Most employees, from check in to check out and breakfast entrance were uninterested and appeared unhappy to work and to want to get rid of the guest asap.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet the positive impression from your previous stay. Please be assured that we take your comments seriously and will address this internally with our staff to ensure we deliver the welcoming atmosphere our guests deserve. We would appreciate the opportunity to regain your trust on a future visit. Kind regards, Laura & the Hollywood Media Hotel Team

The experience was awesome, special thanks to Mr Hassini and Mr Bard. Room, service and hospitality was very professional, polite, and friendly.

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you had an awesome experience and greatly appreciate your kind words about our staff. I t’s great to know that you enjoyed the room, service, and hospitality. We look forward to welcoming you back soon. Best regards, Laura & the Hollywood Media Hotel Team

Not so good

Dear Guest, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We take comments like yours very seriously and would love the opportunity to improve your next stay. Please know that we have recently completed renovations on our remaining rooms, and we would be happy to reserve one of these updated rooms for you on your next visit. We hope to welcome you back and provide a much better experience. Kind regards from Berlin, Laura & the Hollywood Media Hotel Team

Very nice

Dear Guest, Thank you very much for your kind review! We’re delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon! Kind regards from Berlin, Laura & the Hollywood Media Hotel Team

Very good as usual

Dear Guest, Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us so much. We look forward to welcoming you back soon! Kind regards from Berlin, Laura & the Hollywood Media Hotel Team

Nothing special

Dear Guest, Thank you for your feedback. We are sorry to hear that your stay didn’t leave a particularly strong impression. We appreciate your honesty and will continue working to make each guest’s experience more memorable. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future. Kind regards from Berlin, Laura & the Hollywood Media Hotel Team